When we reopen our library facilities, you’ll receive the same great service you’d always had from CEHPL, in a new way. There will be public health protocols in place, including limited capacity, computer use limits, and physical distancing protocols.
We have also rearranged our spaces, expanded our cleaning protocols, and trained our staff to ensure that your future visits to our branches are as safe and convenient as possible.
Thank you for your continued support and patience as we reintroduce and reimagine our services! We look forward to seeing you at the library soon.
We are taking a number of precautions to limit personal contact and follow physical distancing guidelines:
Please help us keep our staff and community safe by:
Every CEHPL location underwent a risk assessment to ensure safe practices for both our staff and our visitors.
All staff have been trained on COVID-19 safety procedures for our library operations.
We have provided non-medical masks for all staff and require they be worn when working closely with colleagues and at all times while open to the public (as mandated by Nova Scotia Public Health).
We encourage frequent handwashing, physical distancing, and cough/sneeze etiquette. Workstations and other high-touch areas will be cleaned frequently throughout the day.
Staff who are feeling unwell are required to stay home.
Yes, in order to allow for physical distancing in our facilities, we are limiting the number of patrons allowed in at any one time. You may be asked to wait in line until we have space for additional patrons. While in line, please follow physical distancing guidelines and keep six feet between you and other patrons. A staff member will let you know when you may enter the library.
Beginning on July 31st, 2020, patrons must wear a mask at all times while visiting the Library, as mandated by Nova Scotia Public Health. The following groups are exempt from mandatory masking:
All CEHPL staff are wearing masks.
A face shield will not be considered an acceptable alternative to wearing a mask.
If you do not have a mask, we are happy to provide you with one. We also have several alternative services you can take advantage of without entering the Library facility.
Most of our shelving areas are open. Please follow traffic markers to reduce person-to-person contact.
We are also offering two contact-free service options: Library Take-Out and Books by Mail.
Books by Mail:
All of our current opening hours can be found here.
Our meeting rooms and study rooms are closed until further notice.
We ask that you return materials in the book drops outside our locations. Book drops inside the majority of our locations are closed for the time being, though you may also return items using the internal book drop at the Truro location. Please do not return items in bags.
CEHPL is now fine free, so don’t worry about any overdue fees!
All returned materials are quarantined for three days (72 hours) before being checked in. For this reason, materials will remain on your account for up to a week after you return them.
We cannot accept book donations at this time.
Materials placed on the hold shelf after we reopen will be held for 7 days as usual.
We are unable to extend the amount of time of an individual hold; this ensures everyone receives their holds in a timely manner.
As we are quarantining returned materials for three days before checking items in, there will be delays in delivering materials to the next patron.
Easy! Drop by a library during open hours (beginning July 14) and our staff will be happy to register you for a membership.
You can also apply for a card online here.
Where available, we ask that you use self-check stations to help us minimize close interactions during this time.
To use the self-check, you’ll need to scan your library card. You’ll also need to enter your pin; this is the same number you use to log into your account on our website (and is often the last four-digits of your phone number).
As always, please ask for assistance if you need it!
Yes! We have reduced the number of computers in each location to increase the space between workstations. Computer workstations will be disinfected between each use.
To ensure equal access, we are limiting patrons to a single 1-hr computer session a day. Computer sessions are first come, first served.
We will still offer public WiFi for those who would prefer to use their own devices. You can also access our WiFi from outside our library locations.
Yes, printing and copying is available at all CEHPL branches.
Kids ages 3-12 can sign up online or call your branch to get started. We also have our Teen Summer Reading Club for ages 13-18. Read, complete activities, and win prizes!
We are gradually introducing in-person services and do not have a launch date for in-person programming at this time. In the meantime, each branch will be developing a variety of Make and Take crafts and activities for patrons to complete at home.
Yes! Please stay tuned.